Last updated: April 24, 2026
This policy covers how PropBeyond collects, uses, protects, and retains information across the marketing site and the secure application experience.
Scope
This Privacy Policy explains how PropBeyond handles information collected through propbeyond.com, the secure application hosted at app.propbeyond.com, and related support interactions. It applies to buyers, tenants, owners, brokers, and other users who engage with our verified real estate marketplace.
Our goal is to keep marketplace activity transparent, reduce fraud, and protect user information while enabling trusted property discovery and communication.
Information We Collect
We collect information you provide directly, information generated through marketplace activity, and limited technical information needed to secure and improve the service.
- Contact and account information such as your name, email address, phone number, and login credentials.
- Verification information such as identity records, ownership or brokerage documentation, business details, listing evidence, and communications submitted for trust and safety review.
- Property and transaction-related information such as listing content, pricing, images, amenities, location details, lead activity, saved searches, and messages sent through the platform.
- Usage and device information such as browser type, IP address, referral source, page interactions, cookies, and analytics events.
How We Use Information
We use personal information to operate the marketplace, verify listings, prevent scams, support users, and improve search quality across the marketing site and main application.
- Provide access to accounts, listings, communication tools, and marketplace features.
- Review listings and account activity for authenticity, duplicate inventory, suspicious behavior, and policy compliance.
- Respond to support requests, operational notices, product updates, and security alerts.
- Measure marketing performance, improve page relevance, and understand how visitors move from the landing site to the main app.
Verification, Fraud Prevention, and Safety
PropBeyond is built around verified listings and anti-fraud safeguards. We may use manual review, rule-based checks, duplicate detection, metadata analysis, and document validation to assess listing quality and account trustworthiness.
If we detect behavior that appears deceptive, unauthorized, duplicated, or harmful to marketplace integrity, we may limit visibility, request additional proof, suspend content, or restrict account access.
When We Share Information
We do not sell personal information. We share information only when necessary to operate the marketplace responsibly and lawfully.
- With service providers who help us host infrastructure, analyze performance, support communications, or maintain security.
- With other marketplace participants when a feature requires it, such as enabling contact between verified parties or responding to listing inquiries.
- With legal authorities, regulators, or professional advisers when required to comply with law, enforce our terms, investigate fraud, or protect users and the platform.
- In connection with a merger, acquisition, financing, or business transfer, subject to appropriate confidentiality and data handling safeguards.
Cookies and Analytics
We use cookies and similar technologies to keep sessions secure, understand campaign performance, remember preferences, and improve how content is discovered. Some analytics tools help us understand which landing pages attract qualified traffic before users continue to the main application.
You can control certain browser-based cookies through your browser settings, though disabling some technologies may affect site functionality or measurement accuracy.
Data Security and Retention
We use administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure. No system is perfectly secure, but we work continuously to improve our defenses and verification workflows.
We retain information for as long as reasonably necessary to operate the service, meet legal obligations, resolve disputes, enforce agreements, and preserve marketplace safety records such as fraud reviews or listing audit trails.
Your Choices and Rights
Depending on your location and applicable law, you may have rights to access, correct, update, or delete certain personal information. You may also request information about how your data is used or object to certain processing where legally available.
We may need to verify your identity before fulfilling privacy requests, particularly where trust and safety records or account controls are involved.
Contact Us
For privacy questions, verification concerns, or requests related to this policy, please contact PropBeyond through the Contact page or by emailing support@propbeyond.com.